Question 1

How do I get a doctor to my hotel in Dubai?

Accepted Answer

Call the BestDOC toll-free line +971 800 2378 362 or message on WhatsApp, give your hotel name, room number, and main symptoms, and a DHA-licensed doctor is dispatched to your room, usually arriving within about 45 minutes. Have your passport or Emirates ID and any current medication ready. Payment is self-pay by card or cash, and an itemised receipt is provided.

Question 2

What can a hotel doctor treat in the room?

Accepted Answer

Common traveller problems are managed in the room: fever, sore throat and chest infections, traveller's diarrhoea and vomiting, dehydration, heat exhaustion, urinary infections, migraine, minor injuries, and allergic reactions. The doctor can examine you, prescribe medication, arrange an in-room drip or blood test, and refer you to hospital if needed.

Question 3

Is a hotel doctor visit safe, or should I go to hospital?

Accepted Answer

An in-room visit is appropriate for non-emergency illness. Chest pain, severe breathing difficulty, signs of stroke, fainting, a stiff neck with high fever, severe abdominal pain, or a serious injury are emergencies. BestDOC is not an emergency service: for those, call 998 for an ambulance rather than waiting for a home visit.

Question 4

Do you have English and Arabic speaking doctors for tourists?

Accepted Answer

Yes. Clinicians speak English and Arabic, and a gender-matched doctor or nurse can be requested. Scheduling is Ramadan-aware, and the team is used to working discreetly within a hotel setting.

Question 5

How much does a doctor at a hotel cost in Dubai?

Accepted Answer

It is a self-pay service. The BestDOC doctor visit starts from AED 350, with any medication, an in-room drip, or a blood test priced separately and quoted upfront before you agree. You pay after the visit and get a free 7-day follow-up, plus an itemised receipt for your own records.

Question 6

Can the same doctor come back for a follow-up?

Accepted Answer

Yes. If a second visit is needed, the same clinician follows your case where possible, with notes carried over, and the 7-day follow-up is free. A video consultation can also be arranged for a quick review without a second room visit.

Question 7

Will I get a medical certificate or receipt for travel records?

Accepted Answer

Yes. The attending doctor can issue a medical certificate where clinically appropriate and an itemised receipt for your own records.