Question 1

Is a 'doctor at doorstep' service the same as a doctor home visit?

Accepted Answer

Yes. Many people search for a 'doctor at doorstep', but the service is a doctor home visit: a DHA-licensed GP comes to your address in Dubai to examine you, prescribe, and arrange any tests or follow-up. The care is the same whatever you call it.

Question 2

Are BestDOC's home doctors DHA-licensed?

Accepted Answer

Yes. Every doctor, nurse, and physiotherapist on the rota holds a current DHA licence and is signed off by the medical director. Credentials are available on request.

Question 3

How much does a doctor home visit cost in Dubai?

Accepted Answer

A BestDOC in-home GP consultation starts from AED 300. A 4-visit bundle is AED 999, valid one year. A telemedicine video consult is AED 100. Every visit is self-pay.

Question 4

Do home doctors come at night or on weekends?

Accepted Answer

Yes. The service runs 24/7, including nights, weekends, and public holidays. Request a visit on the toll-free line +971 800 2378 362 or on WhatsApp.

Question 5

Can a home doctor treat my child?

Accepted Answer

A home GP can manage the same non-emergency paediatric problems a clinic GP would, such as fever, ear infection, gastroenteritis, and rashes. An infant under three months with a fever, or any child with red-flag symptoms, should go to A&E.

Question 6

When should I go to A&E instead of booking a home visit?

Accepted Answer

For chest pain, stroke signs, severe breathlessness, head injury, uncontrolled bleeding, or suspected sepsis. These are time-critical and need hospital diagnostics. The UAE emergency number is 998.

Question 7

Do I pay before or after the home doctor visit?

Accepted Answer

After. The doctor assesses you first, and the consultation is invoiced once the visit is done, not when you book.

Question 8

Is there a follow-up after the visit?

Accepted Answer

Yes. A free 7-day follow-up is included with every in-home GP consultation. If you need nursing, physiotherapy, or a specialist referral, the same coordinator arranges it.